Accounting Weekly

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New SARS WhatsApp Service for Tax Queries

Great news for taxpayers! The South African Revenue Service (SARS) has launched a convenient new way to handle your tax matters via WhatsApp. Starting from today, you can get personalized tax advice and manage specific queries right from your phone.

Here’s how you can start:

  1. Save the Number: Add the SARS WhatsApp number (0800 11 7277) to your phone's contact list.

  2. Send a Message: Just send a simple "Hi" or "Hello" to initiate the service.

  3. Use the Menu: SARS will respond with a service menu, guiding you through various offerings.

From your desktop: Click here to launch the SARS WhatsApp desktop version and follow the prompts.

Services Available Through WhatsApp:

  • Request your Tax Reference Number

  • Get your Statement of Account

  • Check your Return Refund Status

  • Inquire about your Audit Status

  • Receive your Notice of Assessment

Important: Make sure you contact SARS from the mobile number registered with their system to authenticate your account successfully.

For more detailed information and guidance, visit the SARS Mobile Services webpage or check out the Guide to SARS Mobile Tax Services.