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Strategies For Effective Communication With Clients And Staff 2024

  • Chartered Institute for Business Accountants NPC Spaces, Byls Bridge, Byls Bridge Office Park Centurion, GP, 0157 South Africa (map)

Description

Effective communication is the cornerstone of successful client relationships and a cohesive, high-performing team. The session will explore key techniques to enhance communication with both clients and staff, ensuring a harmonious and efficient working environment. The webinar highlights the fact that communication is an important tool in the business world. Technical competency can only take the business so far. For a business to really thrive and be sustainable, it is crucial to integrate professional values and attitudes with enabling competencies (acumens), and communication is one such pivotal acumen.

The role of accountant has evolved to transcend mere number-crunching to that of business advisor. It is every accounting professional’s responsibility to convey to clients the importance of financial analysis as a fundamental tool for fostering a sustainable business. 

The webinar illustrates the interconnectedness of financial statement analysis, business valuations, and due diligence in the context of making informed business decisions. This diligent approach contributes to the establishment of a robust and enduring business, increasing its appeal to prospective investors. By instilling these habits in your clients’ businesses, you are laying a strong foundation for their long-term success. 

What you will learn

By attending this webinar you will gain the following competencies: 

  • To explain common barriers to effective communication 

  • To provide tips for effective client communications

  • To provide tips for effective staff communications

  • To provide general tips for effective communications

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